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PLEASE CLICK ON OUR CORONAVIRUS UPDATE PAGE IN THE FURTHER INFORMATION BOX FURTHER DOWN THIS PAGE

Your GP practice is working differently and there are changes to how we review patients during this time.  We will not accept patients walking in and having face to face appointments unless the doctor has spoke with you on the telephone.  If you want to request your repeat medication and usually drop your request off at the practice, we will accept the request over the phone during this time. 

We would like to thank you for your patience and understanding during this difficult period and helping us to keep our patients and our staff safe and well.

Repeat Prescriptions

Repeat prescriptions are issued for medication which your doctor has agreed you need on a regular basis. These are usually issued monthly but you will need to see your doctor at intervals decided by the doctor so that your treatment can be monitored.

New patients will need to see the doctor before any medication that is already being taken can be given.

You can request your medication using the following methods:

  • Using the order form attached to your prescription, tick the items you require and put your request into the "post box" adjacent to the reception window.  If you cannot find your request form you can write down the items you require and use one of the above procedures.  
  • Using your order form attached to your prescription, tick the items you require and send it through the post either enclosing a SAE for us to post your prescription back to you or you can pick it up yourself or arrange for someone else to collect it.  If you cannot find your request form you can write down the items you require and use one of the above procedures.
  • Via a Pharmacy Ordering Service.  You can sign up with a local pharmacy to order, collect and in some case deliver your repeat prescriptions. (Please see tab for Pharmacy Order Services for guidelines)
  • You can order via our Online Services - please see Quick Links - Online Services. Please note that you can only use this service if you have registered.  You need to do this by completing a Registration Form and providing proof of identification.  Our Online Service is only available for patients aged 16 and over.

Please note, we do not accept repeat prescription requests over the telephone due to the high volume of requests.  This would tie up the telephone lines for patients trying to contact to book appointments or those trying to contact us in an emergency situation.

Collections

Prescriptions can be picked up between 08:00 and 18:30 Monday to Friday.  

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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